The jewellery software must maintain a track of repairs and changes in size when a piece comes for alteration and update the customer history for future references. Repairing and doing alterations are an integral part of a jewellery store. If it can apply this value to the inventory or on the selected items automatically, it can be an excellent add-on for the software. The jewellery shop software should contain a feature that automatically downloads the current prices of metal and stone. This affects the pricing of items as well as the inventory value. The pricing of precious metal and stone tend to change daily. It should be tagged for both – customer and the individual piece.
The jewellery software must include a feature such that on completing any appraisal, the system stores it. Customers should be able to opt-in for text messages, email, or automated calls. Jewellery software should be capable enough to send customers alerts when they receive any particular order and accomplish repairs. Some jewellery retail software offers integration with social media platforms to stay closer with the customers. The system also tracks important dates to send reminders for purchases. With this in mind, jewellery management software must integrate CRM ( CRM Software) to fetch customer details like birthdays and anniversaries to provide discounts or offers. It is essential to strengthen customer relationships to grow your business. So, jewellery design software must offer features that include an image of the items. Many times, it becomes challenging to differentiate jewellery pieces with their description. It also deducts the inventory levels automatically as soon as sales are made. With inventory management feature, jewellery software can automate supply levels. Deploying a comprehensive jewellery shop software will help manage every facet of a jewellery store efficiently. Automating all these processes not only help in saving time but also improving the efficiency of the business. Moreover, daily changing prices add to the difficulty. Managing each department manually can be gruelling and tedious. Similar to other businesses, a jewellery store also has different departments.
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